Refund Policy – KeystoreHub.com
At KeystoreHub.com, we are committed to customer satisfaction. Since our products are digital software licenses, all sales are considered final. However, we understand that certain situations may require exceptions.
✅ Eligible Refund Cases:
- The license key is not working and our support team is unable to replace or resolve the issue.
- The key has not been activated or redeemed (verified through usage logs).
- The refund request is made within 7 days of purchase.
❌ Non-Refundable Cases:
- You purchased the wrong product or changed your mind after receiving the key.
- The software is incompatible with your system (please check system requirements before purchase).
- The license key has already been activated or used.
- Issues unrelated to the key itself (e.g., installation errors, internet issues, device problems).
💬 How to Request a Refund:
Please email us at support@keystorehub.com with:
- Your full name and order number
- Email used at checkout
- Description of the issue
Our team will review and respond within 1–2 business days. If approved, your refund will be processed via your original payment method.