Frequently Asked Questions (FAQ)
Shopping Information
Are the license keys sold on KeystoreHub.com genuine?
Yes, all license keys sold on our website are 100% genuine and sourced directly from authorized distributors. We guarantee that each key is legal, valid, and eligible for activation.
What types of software do you offer?
We provide a wide selection of software products including Windows operating systems, Microsoft Office suites, design tools like Autodesk products, antivirus programs, and other essential utilities.
How do I receive my license key after purchase?
Once your payment is successfully processed, your license key will be delivered to your email inbox—typically within minutes. Please ensure your email address is correct during checkout.
Can I use the license key on multiple devices?
License usage varies by product. Most Windows and Office licenses are intended for single-device activation unless explicitly stated otherwise in the product description. Please check each product page for specific licensing details.
What should I do if my license key doesn’t work?
If you face any activation issues, reach out to our customer support right away. We’ll work with you to resolve the issue promptly—whether that means troubleshooting or issuing a replacement.
Do you offer refunds?
Refunds are available under specific conditions, such as if a key is proven invalid and we are unable to provide a replacement. For full details, please refer to our Refund Policy.
Other Information
Is technical support included with the purchase?
We offer basic support to help with license key activation. For more advanced technical issues or product-related queries, we recommend contacting the official software provider.
How can I ensure my software is activated properly?
Activation instructions are provided with every purchase. Please follow them closely. If you run into any issues, our support team is here to guide you through the process.
Do you offer volume licensing for businesses?
Yes, we provide volume licensing options tailored for businesses, educational institutions, and organizations. Contact us directly for a custom quote based on your specific needs.
How secure is my payment information?
We use industry-standard SSL encryption and secure payment gateways to protect your personal and payment details. Your data is handled in accordance with our Privacy Policy.
Can I track my order status?
Since our products are delivered digitally, order fulfillment is instant. You will receive a confirmation email along with your license key. If you don’t see it within a few minutes, check your spam folder or contact us.
Do you offer discounts for students or educators?
Yes, we offer exclusive discounts for students and educators on eligible software products. Please contact our support team with valid proof of academic status to receive a discount code.